FT Confidential Research

Call center agents work overnight daily to cater to United States clients in Manila's Makati financial district February 6, 2012. © Reuters

Philippines outsourcing has human and robot problems

Slowing growth requires workforce with better skills, creative AI response

  • China's online payments duopoly of one

    Alipay will lead WeChat Pay thanks to superior shopping and investment options

  • Jokowi approval rating survives protests and inequality

    FTCR data show Indonesian leader's popularity rising despite weak political outlook

  • China mortgage lending surges as house prices seen rising further

    Authorities have been wary of cracking down too hard on a vital sector of the economy

  • Challenges in Malaysia point to delayed election

    Palm oil problems, political boundaries and Najib's ratings suggest no vote in 2017

  • Caution required on Indonesia's plan for Batam

    Issues with implementation mean that pay-off is likely to take several years

  • Asean-5 survey shows little faith in political leaders

    FTCR's Political Sentiment Index suggests last year's optimism is fading

  • Shine comes off Asean consumer confidence

    FTCR Economic Sentiment Index dragged down by Indonesia, Thailand and the Philippines

  • Duterte's popularity on the line in southern Philippine conflict

    Drawn-out conflict and slow rehabilitation would hurt implementation of policy agenda

  • On-demand delivery becomes a crucial battleground in China's internet wars

    Potential of already-huge market drives billions in funding with profits elusive

  • China DataView: First-time home buyers priced out of big cities

    Upgraders become largest buyers as incomes fail to keep up with surging house prices

  • Asia DataView: Chinese and Indonesians confident even as ratings diverge

    China and Indonesia see different ratings actions but household sentiment aligns

  • Korea Inc's China problems go beyond anti-missile system spat

    FTCR survey data show Korean names losing ground long before diplomatic row

  • Job insecurity rises in ASEAN despite economic recovery

    Survey finds GDP growth failing to boost labour markets

  • Philippine tax reform compromises may limit infrastructure drive

    Legislative spats over tax reforms could also concern credit rating agencies

  • Adidas edges out Nike in race for female Chinese shoppers

    Latest FTCR survey finds Nike most popular overall but Adidas winning among women

  • Malaysians believe it is a bad time to buy property

    Consumers concerned over state of economy despite rise in growth

  • Chinese manufacturing jobs vanish as robots take over

    Migrant workers vulnerable to companies chasing productivity gains through automation

  • Asean DataView -- Vietnamese feel better off

    Vietnamese rank their financial wellbeing highest among Asean households

  • Chinese households expect yuan to hit 10-year low in 2017

    Forex demand rises on expectations the currency will fall another 5.5%